Privacy

Personal data privacy policy

The protection of your personal data of our users is an important concern for us. This privacy policy sets out how, why and when the WEBSITE uses personal data of its users after prior consent.

It has been prepared in accordance with current legislation and Regulation 2016/679 of the European Union (GDRP) for the protection of personal data.

Please read this Policy carefully before using our services. It is written in as specific and clear a way as possible to make it easier for you to read and understand.


Important information to protect your personal data:


When using this site, it is important to know that:

– By registering on our platform, you agree to the Policy and expressly confirm that you accept it.

-If you do not wish us to process your Personal Data in the manner described in the Policy, please do not provide it to us. The provision of Personal Data is voluntary, with a view to using the services of our Platform or accessing them. Any refusal by you to provide the necessary Personal Data to use the services on our platform would mean a refusal to use the relevant services or access the .

-In certain cases, your express consent to the processing of Personal Data may not be necessary if another legal basis is available, for example: compliance with the Administrator’s legal obligations; necessity for the performance of a contract, etc

– The supervisory authority regarding the protection of Personal Data is: Commission for the Protection of Personal Data.

– If you have provided personal data and wish to exercise your right to delete personal data from our system, you can do so by sending a message through our contact form Contact us.


Information about the company that processes your personal data:

Company: ******************************

Address: ******************************

EIC: ******************************


Information directly to the competent supervisory authority:

Name: Commission for the Protection of Personal Data
Place of delivery and address: Mr. Cofia 1592, ex. “Πpof. Tsvetan Lazapov” No. 2
Company details: Mr. Cofia 1592, ex. “Πpof. Tsvetan Lazapov” No. 2
Phone: 02 915 3 518
Email: kzld@gоvеrnмеnt.bg, kzld@сrdр.bg
Website: www.srdr.bg

How do we use your data?
The data provided by visitors and users is used in the execution and processing of orders, promotional offers, statistical analysis for sales and improvement of site services, technical support and logistics.

What personal information is collected?
According to the different types of users of the site, it collects the following information:
1. Visitor information – a visitor is any person who loads a page in their web browser that is part of the Platform, or visits its various sections and pages (regardless of whether by directly entering the email address in the browser, or by a reference from another Internet site or resource). When a visitor visits the site, the following may be processed: Online identifiers stored in local cookies on the visitor’s device/browser; Location data provided by the visitor; Country/city data based on the IP address of the user’s device, an invariable part of the information received from each website; Information about actions performed by the visitor on the Platform; Visitor preferences regarding specific aspects and settings of the platform’s functionalities; Information about the type of browser/device used.

– Purpose of data processing: Provision of basic and auxiliary functions necessary for the correct and full functioning of the Platform; Counting visits to the Platform; Provision of necessary conditions for implementation of services on marketing platforms.

– Storage period: Until the expiration of the validity of each “cookie” (up to 1 year from the moment of its recording), carrier of the relevant information, or until it is deleted by the subject in whose device/browser it is stored.
-Legal basis for processing: Consent to the Cookie Policy specified on the site.

2. E-mail subscribers – any Visitor who has subscribed to the Platform’s automatic electronic e-mail newsletter, to receive e-mail letters containing various units of information from the Platform, commercial offers and others. The electronic e-mail newsletter is sent directly by the Administrator, without the use of external intermediary services.

– Categories of data that can be processed: Names, Email address, Location data, an integral part of the provision of the service, Information about the browser/device used.

-Purposes of the processing: Providing the possibility and service of electronic subscriptions (email newsletters), for which visitors sign up (subscribe) – to receive by e-mail various units of information from the Platform, commercial offers and others.

-Storage period: Until the subscription is terminated

by the subscriber or by the Administrator.
-Legal basis for the processing: Consent to be included in a list of recipients (subscribing to an email newsletter).

3. Registered Users

– A registered user is any Visitor who has registered on the Platform by entering an email address (and/or username) and password, with which action he creates his own so-called profile or account.

– Categories of data that can be processed: Basic mandatory data: Names, Email addresses, IP addresses; Optional data entered by the user: Phone number, Photo/Avatar, Facebook profile, Other data: Information about actions performed by the user on the Platform, Information about the browser/device used.


-Purposes of the processing: Providing the possibility and support for the user to register his account, enabling the use of services on the Platform, such as: concluding distance contracts for making purchases, maintaining a user profile, etc.

-Storage period: Until the subscriber’s profile is closed, which in this case is also considered a withdrawal of consent.
-Legal basis for the processing: Agreement with the General Terms and Conditions of the site when registering a profile.

4. Registered users, through external tools – When a User for the purpose of registration (or subsequently after registration) uses the tools to create a connection between his account on the Platform and his Facebook account, with this action he authorizes the Administrator to receive partial data of him from his profile in the relevant external service, allowed by the User to be provided through his settings in the relevant external service, where:


– The Administrator may receive User data such as Names, Gender, Age, Residence, Photo/Avatar, which data is added to the User’s created account on the Platform.
– The Administrator may receive the User’s data on mutual relationships with other users (online friendships), which data is added to the User’s data on the Platform (transfer of online friendships).
– The Administrator may be enabled through the relevant external service to send notifications to the User, sent within the framework of the relevant external service, for communication or marketing purposes (for example: private notifications on Facebook).


The information that, through automatic technical means, the Administrator can receive and process in the manner described, is determined entirely by the User – through his settings within the relevant external service (Facebook, Google) in which he has an account and which account he has decided to connect with your account on the Platform. The user’s registration with these external services is taken as consent to process the data provided through them.

5. Storage of data after orders: The Administrator stores your personal data provided in connection with online orders for a period of 5 years for the purpose of protecting the legal interests of the Administrator in legal or administrative disputes with users of the online store, such as accounting documents are stored for the relevant statutory period. and the Administrator notifies you in the event that the data storage period needs to be extended in order to fulfill a legal obligation or in view of legitimate interests of the Administrator or otherwise.

What is your personal data used for after you place an order?


THE WEBSITE is in partnership with the courier company ECONT EXPRESS. The personal data of the users, provided during the order, are provided to the courier company, for the realization of the delivery of the items requested by the customer, through an online order and payment for them by cash on delivery by the customer. The WEBSITE provides the following personal data to the ECONT EXPRESS courier company: customer’s name and surname, contact phone number and delivery address, which the user provides voluntarily when placing an order and agrees to these terms and conditions.

Where do we store your personal data?

Personal data provided by visitors and users of the site are stored on the site’s server on the territory of the European Union.

Why do we use cookies?

The site uses cookies for temporary storage of small pieces of information, in order to function correctly and provide the best possible services. Detailed information on the types of cookies used, settings, deletion, etc., can be found in the following document – Cookie Policy.

How to withdraw your consent to the use of the personal data you have provided?

If you have provided personal data and wish to exercise your right to delete the personal data from our system, you can do so by sending a message through our contact form Contact us.

Additional information:

1. You can find more information about the way the Platform works in the General Terms of Use of the site, of which this Policy is an integral part.
2. Any future changes to this Policy will be posted on this page.

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